TrulyCodes

Privacy Policy

Last updated: January 1, 2025

At TrulyCodes, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and related services (collectively, the "Service"). Please read this policy carefully. By using the Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide when using the Service, including:

  • Account Information: Name, email address, and password when you create an account
  • Profile Information: Preferences, favorite stores, and notification settings
  • User Content: Coupon codes, reviews, ratings, and comments you submit to the platform
  • Communications: Information you provide when contacting our support team or responding to surveys

1.2 Information Collected Automatically

When you access the Service, we automatically collect certain information, including:

  • Usage Data: Pages visited, features used, search queries, coupon codes viewed or clicked, and time spent on the Service
  • Device Information: Browser type and version, operating system, device type, screen resolution, and unique device identifiers
  • Network Information: IP address, internet service provider, and general geographic location (city/region level)
  • Referral Data: The website or source that referred you to our Service

1.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to collect information. The types of cookies we use include:

  • Essential Cookies: Required for the Service to function properly (e.g., session management, authentication)
  • Analytics Cookies: Help us understand how users interact with the Service so we can improve it
  • Preference Cookies: Remember your settings and preferences for a better experience
  • Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of marketing campaigns

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide the Service: Operate, maintain, and deliver the features and functionality of TrulyCodes
  • Personalization: Tailor your experience by showing relevant deals, stores, and recommendations based on your preferences and browsing behavior
  • Communication: Send you service-related notifications, updates, security alerts, and (with your consent) promotional messages about new deals and features
  • Analytics and Improvement: Analyze usage trends, monitor performance, and improve the Service's functionality and user experience
  • Community Verification: Aggregate user feedback to provide coupon success rates and validity information to the community
  • Security: Detect, investigate, and prevent fraudulent activity, spam, abuse, and security incidents
  • Legal Compliance: Comply with applicable laws, regulations, and legal processes

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We share information with trusted third-party service providers who assist us in operating the Service, such as hosting providers, analytics services, email delivery services, and customer support tools. These providers are contractually obligated to protect your information.
  • Aggregated Data: We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you (e.g., "85% of users found this code working").
  • Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
  • With Your Consent: We may share your information with third parties when you give us explicit consent to do so.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain certain information as required by law, to resolve disputes, enforce our agreements, or for legitimate business purposes. When your data is no longer needed, we will securely delete or anonymize it.

Aggregated and anonymized data, which cannot be used to identify you, may be retained indefinitely for analytics and service improvement purposes.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using TLS/SSL protocols
  • Secure storage of passwords using industry-standard hashing algorithms
  • Regular security assessments and vulnerability monitoring
  • Access controls that limit employee access to personal information on a need-to-know basis

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, and you use the Service at your own risk.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct any inaccurate or incomplete information
  • Deletion: Request that we delete your personal information, subject to certain exceptions
  • Portability: Request a copy of your data in a structured, machine-readable format
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or adjusting your notification settings
  • Cookie Preferences: Manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Service
  • Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time

To exercise any of these rights, please contact us. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country. When we transfer your data internationally, we take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy and applicable laws.

8. Third-Party Links

The Service contains links to third-party websites, including online retailers. When you click on a coupon code or deal link, you may be redirected to a retailer's website. These third-party sites have their own privacy policies, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information promptly. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

10. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Because there is no consistent industry standard for recognizing or responding to DNT signals, our Service does not currently respond to DNT browser signals. We will update this policy if a standard for responding to DNT signals is established.

11. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal information we collect, the right to request deletion of your data, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information. For more information or to exercise your California privacy rights, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, providing additional notice (such as an email notification or an in-app alert). We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us. We will do our best to address your inquiry promptly.